Orders and suppliers
Orders and suppliers 2023
Messe Frankfurt Service Shop
You can order your stand materials, electrical, water, stand equipment, stand services, catering, suspensions and logistics from the Messe Frankfurt Serviceshop. To access the Service Shop you will require a Messe Login.
Services related to compressed air, electricity and water connections, stand cleaning and security are subject to an 25% express surcharge for all orders received 21 days or less before the start of IMEX. 
If you have any questions about the Service Shop or your Messe Login, please contact Messe Frankfurt at serviceshop@messefrankfurt.com 
or call +49 69 7575 2999.
Stand coordinators
Once your stand is confirmed and Messe Frankfurt have completed the stand-setup in the Service Shop database, all stand coordinators will receive a welcome email from Messe Frankfurt (myaccount@messefrankfurt.com) with a registration link to complete the setup of their Messe Login. 
Stand partners are able to create their own personal Messe Login and allocate their stand with the stand number.
Click here to register or create a log-in.
The stand allocation is only possible after the stand-setup has been completed and the stand coordinator has received the above-mentioned welcome email from Messe Frankfurt. Before that, the stand number will not appear in the drop-down list of stand numbers.
Important: Please select which of these options applies to you...
Are you placing orders on your own account (your company will receive invoices)?  You will need the stand number to allocate the stand to your Messe Login. The stand can only be allocated after Messe Frankfurt have completed the stand-setup in the Service Shop database. Before that the stand number will not appear in the drop-down list of stand numbers. 
Are you placing orders on behalf of the exhibitor (the exhibiting company will receive invoices)?  You will need the Stand Code to allocate the stand to your Messe Login. You will need to request the Stand Code directly from the exhibitor. By sharing the Stand Code with you they allow you to place orders on their behalf.
If you are responsible for more than one stand, make sure you select the correct stand each time you log in and place an order. 
Additional show information
Official suppliers
- AV Equipment
- Catering 
- Floral Decoration 
- Insurance
- Internet (wired)
- Internet (Wi-Fi)
- Meeting Room AV and Staging
- Photographer 
- Shipping/Storage
- Stand Construction
- Shell Scheme/Additional Equipment 
(Carpeting, raised floor, stand numbering, fascia board lettering, printed banners, furniture)  - VAT Reclaim 
- Lead retrieval
Alerts
Hotel alert
You may be contacted by hotel discounters claiming to be associated with us. Many of these discounters are known to engage in fraudulent behaviour, such as not providing the room described at the time of booking.
Unfortunately, we can’t help you if you book through a company not associated with and promoted by IMEX.
Data bank alert
You may be contacted by data bank companies claiming to have information on IMEX participants. However, we do not give out or sell our buyer or exhibitor data.
For an explanation of how we use your personal information, read our privacy policy. If you are contacted by anyone offering to sell data on IMEX participants, please report it to the IMEX Operations Team: operations@imexexhibitions.com
Related pages
Stand design and approval
- Technical guidelines and deadlines
- Sustainability
Call: +44 (0)1273 227311
Email: operations@imexevents.com
